Technology has played a prominent role in every industry, whether healthcare or fintech. Considering its effectiveness, building a scalable application using the right platform is becoming crucial today. Various platforms make it extremely difficult for a business, but Salesforce emerged as a potent solution. With a market share of approximately 23%, its popularity is evident […]
Archives: Guest Blogs
Guest Blog
How to Fix Salesforce Flow Errors: Step-by-Step
Salesforce Flows are powerful tools for automating business processes, yet even the most experienced admins and developers occasionally run into errors. Whether it’s a null value causing a fault, or a misconfigured element, Flow errors can be frustrating, especially in production environments. This blog will guide you step-by-step to identify, troubleshoot, and fix Salesforce Flow […]
Salesforce Telephony: Features, Tools & Setup Guide
Salesforce Telephony is the integration of telephony (telephone systems) directly with the Salesforce CRM. This allows sales, support, and service teams to make and receive calls inside Salesforce, with features like click-to-dial, call logging, screen pop-ups, and call analytics. Why Use Telephony in Salesforce? Integrating telephony with Salesforce offers a seamless communication experience. Agents don’t […]
Salesforce Atlas Reasoning Engine Explained
The Atlas Reasoning Engine is the intelligent core of Salesforce’s Agentforce, enabling AI agents to autonomously understand and act on human intent. Developed by Salesforce AI Research, this engine uses advanced “System 2” reasoning, which empowers agents to reflect, analyze, and deliver context-aware responses. Unlike traditional AI models that rely on surface-level keyword matching, Atlas […]
Salesforce Experience Cloud: Everything you need to know
Do you want your business to stay ahead of the league in today’s digital age where more and more businesses are offering personalised customer experiences? Need your team members and partners to collaborate seamlessly from anywhere? Salesforce Experience Cloud could be the solution you’re looking for. Used by more than 13,654 companies worldwide for CRM […]
How to Create Screen Flow in Salesforce?
If you’re new to Salesforce automation or looking to level up your skills, Screen Flows are a fantastic place to start. They’re interactive, user-friendly, and perfect for guiding users through processes right within Salesforce. In this post, I’ll walk you through how to create a Screen Flow from scratch using a simple scenario. What is […]
Salesforce Field Service Software: A Quick Overview
Did you know that businesses lose 20-30% of their productivity due to bad field service operations? This shows how important good field service management is. Salesforce Field Service Software is here to help. It makes field service better by improving communication and letting technicians work from anywhere. Using Salesforce FSM brings many benefits. It automates […]
Dreamforce 2025: Everything You Need to Know
Dreamforce, Salesforce’s flagship conference draws thousands of tech enthusiasts every year. It’s the largest AI event in the world, which attracts huge crowds to San Francisco to learn, connect and have fun. With over 180,000+ attendees, the event is expected to be spectacular this year too. Whether it’s your first time attending or you’ve done […]
Salesforce Agentforce: Revolutionize Your Sales Game
Did you know 64% of sales reps might miss their quota this year? This shows we need new ways to improve sales. I’ve faced sales challenges myself, but Salesforce Agentforce changed the game. It uses advanced automation and integration to help businesses lead. By using Salesforce integration, companies can make their sales processes better. This […]
Salesforce Marketing Cloud and Metaverse: New Customer Frontier
Imagine this: You put on a VR headset and step into a virtual shopping mall. Instead of browsing through flat product images on a website, you walk into a digital store, pick up a virtual sneaker, rotate it in your hands, and even try it on your avatar. A brand assistant (powered by AI) appears […]