Salesforce Winter ’23 Release Notes
Enablement and Guidance Deliver enablement programs focused on improving revenue outcomes for your company. Guide users to curated resources that can help them excel. Bring learning, career growth, skills development, and business-critical job performance to your users where they work in Salesforce. Experience Cloud Discover a more flexible way to work with enhanced LWR sites […]
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Salesforce Winter ’22 Release Notes
Winter ’22 brings a flurry of new features and improvements. Enjoy smarter searching with Einstein Search, available by default and at no extra charge. View and manage permission set licenses more efficiently. Use the Your Account app to view, pay, and download invoices for your Salesforce subscriptions. Check out the many exciting improvements to User […]
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How to Utilize Knowledge Articles in Salesforce Customer Portal to Streamline Customer Service
We all know how effective customer service is in retaining customer satisfaction and loyalty. That’s precisely where the Salesforce Customer Portal comes in. It provides a self-service platform where customers can resolve their queries without escalating the issue directly to service agents. This empowers customers and frees up valuable time for your customer service team. […]
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6 Key Benefits of Integrating Microsoft Teams and Salesforce
Imagine you’re in a critical sales call, and the client asks for details about past interactions, project specifications, or previous deals. You scramble to switch between Microsoft Teams and Salesforce, losing precious time. The hesitation leads to a missed opportunity. The problem? Disconnected tools. In today’s fast-paced business environment, delays caused by switching platforms result […]
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Revolutionizing the Life Sciences Industry: Salesforce Announces Life Sciences Cloud
In an age where technological advancements are redefining industries, Salesforce, a global leader in CRM solutions, has made a groundbreaking announcement that is set to transform the landscape of the life sciences sector. The launch of the Salesforce Life Sciences Cloud has sent ripples of excitement and anticipation throughout the industry, promising a new era […]
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Announcement: Salesforce to connect Einstein GPT and Data Cloud to Flows
Salesforce announces a major advancement in their platform’s capabilities: the integration of generative AI with workflow automation. This exciting new feature will allow users to automate even more of their business processes while simultaneously generating unique, high-quality content. With this integration, Salesforce users can now leverage the power of artificial intelligence to help streamline their […]
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Types of Salesforce Data Security Model
Salesforce has a strong and flexible system to keep your data safe at different levels. It also has tools that let you share data securely based on what your business needs. This system controls what data a user can see and edit, depending on their profile, role, and sharing settings. It also makes sure users […]
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Top 10 Tips Before Hiring Salesforce Consultants
Are you considering Salesforce implementation all by yourself? Wait, don’t you know that installing Salesforce is a complex endeavor and requires specialized expertise. That’s where Salesforce consultants come into picture. These experts bring the most out of the Salesforce by resolving the intricacies involved. But how do you hire the right consultants? What to-do list […]
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