The future of data management is changing fast, and Salesforce is leading the way. The salesforce data evolution shows how artificial intelligence and machine learning are becoming part of our work. In just one year, AI and ML investments in enterprises grew from 34% to 50%, a 16-point increase. This growth highlights the need for new data solutions. It shows how important it is to keep up with these changes.
Companies are now spending 45% of their funds on generative AI. This is a big change, showing they want to improve data management in all areas, not just IT. These technologies promise to make things more efficient and provide deeper insights.
People’s expectations for getting a return on investment (ROI) have also changed. Surveys show that now, 25% of respondents expect to see ROI in over a year. This shows a growing understanding of the value of technology investments.
Salesforce is at the forefront by adding advanced AI to its services. For example, it’s buying Zoomin to improve its AI agents. This will help use unstructured data better, leading to smarter customer interactions and decisions.
In the future, companies will need next-gen data solutions to handle complexity. Salesforce’s role in this shows it’s not just a trend but a key part of the future. By adopting these new technologies, businesses will be ready for the future of data management.