How to Verify Salesforce Certification: A Step-by-Step Guide

April 14, 2024
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How to Verify Salesforce Certification: A Step-by-Step Guide

You’ve earned your Salesforce certification—congratulations! Now, how do you prove your skills to employers and clients? Certification verification is key to gaining trust, showcasing expertise, and advancing in the CRM industry.

This guide will show you how you can verify Salesforce certification online, ensuring your credentials are recognized and valued.

What Is a Salesforce Certification?

A Salesforce certification is an industry-recognized credential that validates your expertise in using Salesforce’s suite of CRM tools. It demonstrates your ability to configure, manage, and optimize Salesforce solutions for businesses.

There are various certification paths tailored for Administrators, Developers, Consultants, Architects, and Marketers.

Also Read

Don’t forget to checkout: Understanding Salesforce Apex Trigger Frameworks.

Why Verifying Salesforce Certification Matters

In 2024, 78% of hiring managers reported rejecting candidates with unverified certifications (Salesforce Talent Ecosystem Report). Whether you’re a job seeker proving your expertise or an employer vetting a candidate, verifying Salesforce certification is non-negotiable. Here’s why:

  • Compliance: Clients like Bank of America and Spotify require certified teams for CRM projects.
  • Fraud Prevention: Fake certifications surged by 52% post-pandemic.
  • Career Trust: 93% of certified professionals see faster promotions with verifiable credentials.

How to Verify Salesforce Certification

Method 1: Verifying Using Name or Email ID

Salesforce has made the verification process very easy. Follow the below-mentioned steps:

Verification 1

  • Click Search

Certification 2

  • Input the captcha. 

Captcha

  • The results will start showing for the input name or email ID.

Results 4

  • Click Credential info.

Credentials Info

  • You will see the name of the completed certification and the earned date.Note: The steps are the same if you check for someone else. 

add to linkedin

Method 2: Checking Your Certification Status

Check the status of the Salesforce certification by following the below steps:

You have to visit the official Salesforce certification website: https://trailhead.salesforce.com/en/credentials/verification/

  • Input the web assessor email under “Certification Holders: Check Your Status.”

Verification 3

  • Click Request.

Request

  • Input the captcha.

Verification 4

  • The results will be sent to the registered email ID (as shown in the screenshot below.)

Note: The steps are the same if you check for someone else.

Results 45png

By following the above steps, you can verify your Salesforce certification or perform the same steps for anyone else.

Common Issues When Verifying Salesforce Certification (And Fixes)

Problem 1: “No Certification Found”
  • Fix: Check for typos, nicknames, or outdated emails. Certifications under maiden names require manual checks.
Problem 2: Expired Credentials
  • Fix: Salesforce certifications expire every 3 years. Use the Certification Maintenance Guide to confirm renewal status.
Problem 3: International Characters
  • Fix: Use the email method if names contain accents (e.g., “José” vs “Jose”).

Pro Tips to Ensure Your Certification Gets Verified

  • After Passing the Exam: Wait 48 hours before sharing credentials. Salesforce’s system updates nightly.
  • Name Consistency: Use your legal name on exams, LinkedIn, and resumes.
  • Employer Best Practice: Conduct verification during the first interview to avoid wasted time.

Final Thoughts

Verifying Salesforce certifications isn’t just a checkbox—it’s a safeguard. For employers, it prevents costly hiring mistakes. For professionals, it’s proof of expertise in a crowded job market.

By prioritizing verification, you don’t just stay compliant—you position yourself (or your team) as a leader in the $10B Salesforce ecosystem. Trust is the currency of CRM careers. Verify to earn it.

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Our Contributor

Priya Bansal

Salesforce Technical Architect - Lightning (Aura & LWC) Specialist | Pardot | Salesforce Integrations | Sales/Service/Community Cloud Expert | Salesforce Apps (AppExchange) Developer

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