Latest Update : 

What is Slackbot and its Features

February 03, 2026
429 Views
What is Slackbot and its Features
Summarize this blog post with:

Slackbot is Slack’s new AI Agent that will act as your personal AI assistant at work. It’s not just a simple AI chatbot; it’s grounded with your organisation’s entire workspace’s data to serve you in the best possible way. One click is all it needs to make your day and life simpler than ever.

slackbot

Here are the features that it supports:

Calendar Management: Google and Outlook Integrations are supported with Slackbot. Connect your calendar with Slack to get help with scheduling, like finding available time schedules, reviewing the schedule and helping in coordinating meetings.

Salesforce: Slackbot can query your Salesforce records like Accounts, Contacts, Opportunities, etc., using SOQL queries from the connected Salesforce org.

Slack Features

  • It will help search messages, canvases, files and conversations across the workspace, even the years-old data that you can’t easily find or dig through.
  • Assisting in finding channels and people.
  • Reading DMs and Channel messages that you have access to. It can’t read the private conversations of others in the workspace, so it respects the privacy of everyone.
  • It can read even the canvases, files and documents, and it can even create and update the canvases.
  • In case you need reminders, it can remind you of your important things, so you won’t miss crucial meetings and notifications.

Actions Slackbot cannot perform at the moment

  • Creating Slack lists, so you have to create one manually.
  • Managing or creating workflows.
  • Seeing private conversations or private channels.
  • Modifying workspace.
  • Creating Slack apps.
  • Modifying User Profiles.
  • Sending messages to channels/people on your behalf.
  • Creating, Editing or Deleting Salesforce Data.
  • Accessing Salesforce reports, dashboards, flows, etc.

Data Slackbot cannot access at the moment

  • Private DMs or conversations that you are not a part of.
  • Admin-level analytics, for instance, Workspace metrics.
  • Accessing data directly from 3rd party applications like Google Drive, Dropbox, and Asana, but if the data or files are shared in Slack messages, then it can access that.

Pricing

It’s available in Business+ and Enterprise+, so if you are on a lower plan, you have to upgrade to Business+ and Enterprise+ to use it. There are usage limits on Business+ plan users, but there is no limit on Enterprise+.

For more information about pricing, refer to https://slack.com/intl/en-gb/pricing

How useful was this post?

Click on a star to rate it!

Average rating 5 / 5. Vote count: 7

No votes so far! Be the first to rate this post.

Written by

Ajaypreet Singh Saini

I am a 18x Certified Salesforce Professional passionate about using the Salesforce platform to implement business processes, data management strategies, flow automations, data integrity using validation rules, system configurations, and user management. In my spare time, I love to contribute to the Trailhead Community by helping fellow Trailblazers solve problems and support them in the Salesforce ecosystem while continuing to build my knowledge and expertise on the platform. I am among the top 20 contributors and an official Salesforce Forum Ambassador in the Trailblazer Community. As a Salesforce Forum Ambassador, Trailhead SME, and Trailblazer Credential Ambassador, I thrive on exchanging ideas and helping individuals, whether technical or non-technical, navigate their Salesforce journey.

Get the latest tips, news, updates, advice, inspiration, and more….

Contributor of the month
contributor
Garima Chaturvedi

Marketing lead | CDP lead | SFMC | Martech | Automation | Cert. SF Data cloud consultant

...
Categories
...
Boost Your Brand's Visibility

Want to promote your products/services in front of more customers?

...

Leave a Reply

Your email address will not be published. Required fields are marked *